At 2202 Love Colombo, we want you to love your purchase. If you are not completely satisfied with your order, we are happy to offer exchanges under the following conditions.

Exchanges

Items can be exchanged within 7 days of receiving the order.

To qualify for an exchange, items must be:

  • Unused
  • Unworn
  • Unwashed
  • In original condition with tags attached

All exchanges are subject to stock availability.

Non-Returnable Items

The following items cannot be returned or exchanged:

  • Sale or discounted items
  • Items damaged due to misuse
  • Items returned without original tags or packaging

Exchange Process

To request an exchange, please contact us with:

  • Your order number
  • The item you wish to exchange

You may contact us via:

  • Email
  • WhatsApp
  • Instagram DM

Our team will guide you through the exchange process.

Shipping Costs

Customers are responsible for return shipping costs unless the item received was defective or incorrect.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of receiving your order and we will arrange a replacement.

Contact Us

Email: [email protected]
Phone: 077 367 2202