At 2202 Love Colombo, we want you to love your purchase. If you are not completely satisfied with your order, we are happy to offer exchanges under the following conditions.
Exchanges
Items can be exchanged within 7 days of receiving the order.
To qualify for an exchange, items must be:
Unused
Unworn
Unwashed
In original condition with tags attached
All exchanges are subject to stock availability.
Non-Returnable Items
The following items cannot be returned or exchanged:
Sale or discounted items
Items damaged due to misuse
Items returned without original tags or packaging
Exchange Process
To request an exchange, please contact us with:
Your order number
The item you wish to exchange
You may contact us via:
Email
WhatsApp
Instagram DM
Our team will guide you through the exchange process.
Shipping Costs
Customers are responsible for return shipping costs unless the item received was defective or incorrect.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of receiving your order and we will arrange a replacement.
